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Help / FAQ's

Payment Options   

Help Center

LightingCatalog.com accepts several modes and methods of payment as listed below. No matter the method, we guarantee that every transaction you make at LightingCatalog.com will be 100% secure.

Payment

All orders must be prepaid with a credit card, check or money order.  Due to the speed of our order processing, your credit card will be validated and charged upon order checkout. Items in stock will ship right away and backordered items will also be charged upon checkout and shipped as soon as they come in from the manufacturer. If there is an unreasonable delay in fulfilling your order (more than 4 weeks), your credit card will be refunded until the time of shipment.

This includes the following types of orders:

  • Internet Orders
  • Phone Orders
  • Special Orders
  • Backorders
  • Preorders

Credit Cards

LightingCatalog.com currently accepts Visa, MasterCard, American Express and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We guarantee that every transaction you make at LightingCatalog.com will be 100% secure. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping on our Web site.

Visa Master Card American Express Discover Card

Alternate Payment Methods

In addition to credit card purchases the LightingCatalog.com also accepts the following payment methods.

Bill Me LaterBill Me Later®
Google CheckoutGoogle Checkout
Pay PalPay Pal
E CheckE Check
eBillMeeBillMe

Fax, Phone or Mail Orders

If you prefer to call or fax your order to LightingCatalog.com, the phone numbers are noted below.

Phone

1-866-482-8321

Customer Service Hours

Monday-Friday, 8AM to 5PM CST

To Fax Or Mail An Order

  • Shop the site to find the products you would like, then add the items to your shopping cart.
  • In the shopping cart, click the "Proceed to Checkout" button.
  • This will take you to a form that is prepopulated with your order information. Merely fill out the shipping and billing information in the space provided then follow the direction on the form to fax or mail it to us.
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LightingCatalog.com Help Center

Do you have questions?
Can't find what you're looking for?  We have one of the largest selections of products available on the web!  If you have any questions or can't find a product, please call one of our friendly Customer Service Representatives Toll-Free at 1-866-482-8321 Mon-Fri 8 a.m. to 9 p.m. (CST), 5 days a week.   Or, send us a customer service request.

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