Availability of Items
We typically have 95% of our products available for immediate shipment at any given time.
As a result, online orders received by 1 p.m. Central Time are typically processed the same business
day. Orders received after 1 p.m. are typically processed the next business day but may typically take 24-48 hrs to leave the warehouse.
How long will it take for my order to arrive?
To estimate your order's arrival day, consider the chart below:
| UPS - Standard Ground 3-7 Business days |
| UPS - 2nd Day Air 2 Business days |
| UPS - Overnight 1 Business day |
Out of Stock Items
On rare occasions, after you click "Proceed to Checkout," or complete your transaction, an item
you purchased may actually be out of stock. This happens either if inventory for that item was
very low when you began to shop and a customer (or customers) ahead of you in Checkout bought it
first, or if the item was a best seller, and demand for it quickly exceeded our inventory.
If an item in your order is out-of-stock, you will receive an email notification of the backorder
and the approximate ship date.
If an item you purchased is out of stock and must be specially ordered from the manufacturer your credit
card will be charged for the full amount of the order. This transaction is considered a deposit for the
special-order items and is fully refundable if you choose to cancel your order before the special order
item has been shipped.
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